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Ombudsman makes two severe maladministration findings against major social landlord over handling of temporary move for resident with vulnerabilities
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Ombudsman raps council for carrying out fewer annual reviews of EHC Plans than law requires
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Ombudsman raps council for not providing fair hearing for child denied free school transport
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Ombudsman raps council over cuts to support given to man with special needs
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Ombudsman recommends county council pay nearly £7k after boy left without education for two years
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Ombudsman recommends school should offer fresh appeal to child denied sixth form place after finding “significant faults” in the process
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Ombudsman reminds councils of duty to provide alternative education
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Ombudsman reminds councils of their foster carer school transport duties
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Ombudsman sees significant rise in proportion of Education and Children’s Services complaints, with uphold rate reaching record level
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Ombudsman sets out “policy asks” including mandatory signposting for all adult social care providers, extended jurisdiction over schools
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Ombudsman sets out steps council must take regarding EHCP annual reviews amid "systemic problems"
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Ombudsman suspends complaints enquiries of councils and care providers
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Ombudsman takes school to task over errors in admissions appeals process
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Ombudsman tells council to amend school transport policy after failure to act on earlier complaint
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Ombudsman tells councils to be clear on purpose of visits to home-schooled children
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Ombudsman upholds 11 complaints against council over SEN provision in two years
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Ombudsman upholds 80% of complaints about Education and Health Care Plans
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Ombudsman upholds third complaint against council over support for boy with SEN
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Ombudsman warns councils on duties towards home-schooled children
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Ombudsman warns councils on impact of changes to school transport policy
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