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Ombudsman reminds councils of their foster carer school transport duties
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Ombudsman report finds council wrongly accused woman of using abusive language, stopped Care Act assessment
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Ombudsman report on noise complaints alleges ‘fundamental unfairness’ in landlords complaint handling
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Ombudsman report sees council agree to pay family of seven £6,000 after they were left to live in one bedroom flat
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Ombudsman report sees county agree to reconsider whether to investigate complaint about time in care
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Ombudsman report urges councils to scrutinise services for children in care
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Ombudsman sees "significant increase" in heating and hot water cases
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Ombudsman sees highest level yet of non-compliance in complaint handling failure orders
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Ombudsman sees rise in systemic, policy and procedural issues in social care
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Ombudsman sees significant rise in proportion of Education and Children’s Services complaints, with uphold rate reaching record level
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Ombudsman sets out “policy asks” including mandatory signposting for all adult social care providers, extended jurisdiction over schools
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