Council “acted outside the law” when applying second homes council tax premium, Monitoring Officer finds
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Ombudsman raps council for not saying sorry
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Ombudsman raps council for severe maladministration over lengthy delays on window repairs
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Ombudsman raps council for taking 21 months to reassess care needs of vulnerable woman
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Ombudsman raps council for using incorrect information to place child on protection plan
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Ombudsman raps council over cuts to support given to man with special needs
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Ombudsman raps council over failure to complete agreed remedy
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Ombudsman raps council over handling of request for council tax relief during pandemic
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Ombudsman raps council which failed to help care users maintain their homes
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Ombudsman raps landlord over Equality Act failures, issuing of invalid section 21 notice
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Ombudsman recommends changes councils can make on housing allocations to improve services for disabled people
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Ombudsman recommends compensation in council tax dispute
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Ombudsman recommends council review triaging procedures for Deprivation of Liberty Safeguards requests
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Ombudsman recommends county council pay nearly £7k after boy left without education for two years
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Ombudsman recommends new Housing Regulator for Wales after finding “systemic maladministration” by councils
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Ombudsman recommends school should offer fresh appeal to child denied sixth form place after finding “significant faults” in the process
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Ombudsman rejects complaint in case where complainant alleged she had lost £150k+ due to handling of planning applications
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Ombudsman rejects father’s claim that council failed to consider his concerns that child was victim of Fabricated or Induced Illness (FII) by Proxy
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Ombudsman reminds councils about good complaint handling after investigations find “significant issues”
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Ombudsman reminds councils not to make “blanket decisions” on post-16 school transport applications following complaints against city council
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Ombudsman reminds councils of duty to provide alternative education
Page 383 of 491
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