City of London wins appeal over intentional homelessness of tenant who moved from London to Brighton and then sought to return
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Ombudsman issues further report after Medway council fails to implement Ombudsman's recommendations
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Ombudsman issues guidance for councils on Disabled Facilities Grants
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Ombudsman issues guidance to councils on deprivation of capital decisions
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Ombudsman issues guide for dealing with children’s services statutory complaints
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Ombudsman issues guide to good administrative practice during coronavirus
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Ombudsman issues learning report for councils on fostering services
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Ombudsman issues reminder to councils of proper process for supporting vulnerable people at assessment meetings
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Ombudsman issues reminder to councils on duties to parents when asking them to leave family home during safeguarding investigations
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Ombudsman issues reminder to councils reminded to investigate housing concerns of private renters
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Ombudsman issues reminder to two councils on recording of reasoning during school admission appeals
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Ombudsman issues report on failures by council to meet Equality Act 2010 duties and make ‘reasonable adjustments’
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Ombudsman issues report on social housing allocations after rise in complaints
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Ombudsman issues second report against council that rejected recommendations
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Ombudsman issues second report against council that rejected recommendations
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Ombudsman issues series of recommendations including £13,800 payment after council accommodated mother two hours from school for disabled child
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Ombudsman issues special report on Catalyst Housing over ‘repeated failures’ indicative of wider service failure
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Ombudsman issues special report on common faults of councils over planning
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Ombudsman launches two more wider investigations into landlords following “persistent poor performance” over damp and mould complaints
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Ombudsman makes first referral to Parliament in eight years over Environment Agency failure to implement recommendations
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Ombudsman makes five severe maladministration findings against London borough, calls for “radical improvements”
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