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For years, national housing policy has wrestled with the tension
between aspiration and delivery. Targets have been set and missed;
waiting lists have grown longer and the most vulnerable people
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call home. Technology has a key role to play to address this
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Ombudsman calls on top 10 social landlord to pay £5k to vulnerable resident after severe maladministration finding
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Ombudsman cautions councils against allowing multiple care home contracts to run in tandem
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Ombudsman criticise two councils over failures in providing respite for families
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Ombudsman criticises “incredibly disappointing” conduct of council in failing London man with severe learning disability multiple times
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Ombudsman criticises “poor council practice” nationwide after boy misses out on alternative education for more than a year
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Ombudsman criticises backlog of 170 unanswered children’s services and education complaints at county council
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Ombudsman criticises city council for inappropriate use of confidentiality notices
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Ombudsman criticises council “for taking too long to change care home charging policy”
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Ombudsman criticises council after 29 families denied respite support
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Ombudsman criticises council after agency failed to follow statutory guidance when assessing prospective adopter
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Ombudsman criticises council after boy forced to stay in primary school extra year due to delayed EHC Plan
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Ombudsman criticises council after cancellation of transport sees teenager with autism miss start of term
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Ombudsman criticises council after child left without suitable educational provision for 14 months
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Ombudsman criticises council after couple forced to live in unsuitable interim accommodation for 19 months
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Ombudsman criticises council after cricket club left stumped by planning permission
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Ombudsman criticises council after failure to pay agreed grant leaves family living on building site
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Ombudsman criticises council after family in unaffordable flat denied right to appeal homelessness decision
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Ombudsman criticises council after finding woman was unable to spend as much time with dying husband after he was moved to “cheaper” care placement
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Ombudsman criticises council after poor practice led to disabled boy missing out on education and support
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Ombudsman criticises council after telling family of woman with dementia to change care home when her money ran out
Page 910 of 1290
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