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Ombudsman names eight landlords in new approach to highlighting and sharing learning from severe maladministration
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Ombudsman open to running national appeals body for standards complaints, says chief executive
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Ombudsman orders independent review of Housing for Women rent recovery practice, after resident incorrectly told she owed over £10,000 in rent
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Ombudsman orders more than £9,000 compensation after social landlord left residents in damp and disrepair for years
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Ombudsman outlines learning from cases where councils have taken “too long” to put support in place for adoptive families
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Ombudsman praises Welsh councils for progress in administering homelessness assessments
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Ombudsman publishes updated planning guidance for local authorities
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Ombudsman raps council after girl with special educational needs left without vital therapy
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Ombudsman raps council after stroke survivor left without support she needed
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Ombudsman raps council for decision only to assess high priority deprivation of liberty cases
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Ombudsman raps council for delayed damp repairs, finds severe maladministration
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Ombudsman raps council for excessive delays in dealing with complaint by former looked-after child about children’s services
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Ombudsman raps council for failing to review care plan for five years, not adhering to statutory guidance
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Ombudsman raps council for leaving homeless family “in damp and cockroach-infested properties”
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Ombudsman raps council for leaving vulnerable man without enough care before he died
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Ombudsman raps council for not providing fair hearing for child denied free school transport
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Ombudsman raps council for severe maladministration over lengthy delays on window repairs
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Ombudsman raps council for taking 21 months to reassess care needs of vulnerable woman
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Ombudsman raps council for using incorrect information to place child on protection plan
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Ombudsman raps council over failure to complete agreed remedy
Page 403 of 556
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