Access all areas: facilities rights are a big deal

Roy Pinnock and Amy Carter look at the thorny issue of access to facilities in larger schemes.

Claims of segregation of social housing tenants from private housing elements of mixed use schemes have been in the press regularly over the past three years. The location of affordable housing has also been a determining factor on recent major appeals. The rights of access to key facilities – such as swimming pools and gyms has become a hot potato issue locally too.

‘Poor Doors’

The drive to maximise affordable housing yield from schemes has had some unintended consequences:

  • Getting to the ‘right’ quantum to satisfy Fast Track thresholds on schemes where viability is acknowledged by all parties to be challenging often means the least valuable market housing floor space is ‘sacrificed’ as affordable housing. Using the most valuable areas can have a double whammy effect on the revenue needed to cross-subsidise the affordable space. This can create a perception of segregation;
  • Different specifications, service levels and management regimes have tended to drive separate building ‘cores’, often to avoid creating unfair or unsustainable service charge arrangements. Developments are then criticised for segregating social housing residents from private residents by separating entrances, blocks and amenity spaces.

Inclusive Design

In response, Government has encouraged developers to:

In London, the screw has been tightening:

The New London Plan highlights that “inclusive” means:

  • Ensuring that people are able to easily access services, facilities and amenities that are relevant to them.
  • The internal environment of developments should meet the highest standards in terms of access and inclusion.
  • Whilst entrances into buildings should be easily identifiable and should allow everyone to use them independently without additional effort, separation or special treatment.

Many more schemes have already embraced this approach in any event, but the spotlight is shifting to how access rights are secured.

Access Rights and Charges

Local decision-makers are increasingly concerned about the impact of expensive service charges (to pay for concierges, entrances, gyms and gardens) on ‘masked’ segregation. Authorities are increasingly investigating the scope for planning enforcement in relation to developments where residents are barred from facilities based on tenure. For most consented developments there is in reality little to enforce against.

As a result, planners are being pushed harder to secure access to the wide range of facilities that now form part of the place making and experience offer for larger schemes. This gives rise to real challenges in terms of:

  • the planning judgement about what facilities are necessary for public / resident access;
  • how access rights are meaningfully secured when consenting development;
  • how such rights are paid for;
  • how these charges are regulated over time in the absence of a not for profit management arrangement.

This goes wider than technical drafting solutions and touches on long-term stewardship and inclusion policies that will increasingly need to form part of the DNA of major schemes.

Roy Pinnock is a partner and Amy Carter is a trainee solicitor at Dentons. Roy can be contacted on 020 7246 7683 or This email address is being protected from spambots. You need JavaScript enabled to view it.. This article first appeared on the firm's Planning Law Blog.