Call for evidence issued on addressing disadvantage in administrative justice system

The Administrative Justice Council (AJC) has called for evidence on the impact of digital reform of tribunals on users and addressing disadvantage in the administrative justice system.

Submissions may be made until 10 February at 5pm.

Following surveys in 2023, the AJC is seeking further evidence to inform two of its working group’s final reports, which will contain recommendations to improve access to justice and experience of the administrative justice system.

It particularly wants evidence of examples of challenges faced by advisors or clients, and any areas of best practice.

The consultation on digital reform is examining the experience of users who engage with online processes, addressing accessibility, usability and trust in the process.

That on disadvantage will look at what can be done to assist “an increasing number of frustrated and distressed users accessing the administrative justice system”.

Mark Smulian