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Council failed to provide education for numerous children with SEND, Ombudsman finds

West Northamptonshire Council has agreed to review the cases of eight children with special educational needs, who have been out of school for long periods, following an Ombudsman investigation.

The Local Government and Social Care Ombudsman was initially contacted by the family of a primary school aged autistic child who had not received a proper education for around two years.

From 2021, the child, who has significant difficulty communicating their wishes and needs, was left isolated from their peers in a separate room in a mainstream primary school because the school said it could not meet their needs. As a result, they were isolated, not learning, regressing in their personal development and self-harming.

The Ombudsman’s investigation found the council had been aware the child was not receiving the education and support they needed, but it did not review their Education, Health and Care (EHC) Plan when it should have done. The council then did not act robustly or quickly enough to find a more suitable school for the child to attend after many of the schools it consulted said they could not meet the child’s needs or did not have space to take them, delaying the child being in an appropriate placement.

Michael King, Local Government and Social Care Ombudsman, expressed his relief that ‘the council has agreed to the recommendations I have made to remedy the situation for the family, but it should not have taken the threat of a public interest report for them to have done so.’

He stated that during the investigation the council identified eight other children and young people with EHC Plans who had also been without a school place for more than six months, and that they asked the council to carry out a review of all those cases and offer them a similar remedy where appropriate.

In this case the council has agreed to pay the family a combined £7,125 for the faults identified and the distress caused.

West Northamptonshire has also agreed to provide the Ombudsman with the confirmation of the approved budget for the specialist units and special school it has planned to meet its duty to children with SEND in the area.

It will also share the learning from the complaint with all staff members involved in the EHC Plan process, and remind relevant staff of the council’s powers and responsibility to name an appropriate school or parental preference school in a child’s EHC plan, and of its duty to ensure special educational provision is being provided.

The council has agreed to review the cases of the other eight children identified, who are without an appropriate school placement, to ensure the council has taken all available actions to secure an appropriate placement. It will also write to their families about this complaint.

West Northamptonshire Council said it accepted the findings of the Ombudsman around the appropriateness of a child’s specific special educational needs placement. It apologised for the shortcomings identified in this case and added that it was taking swift action to address them.

Cllr Fiona Baker, West Northamptonshire’s Cabinet Member for Children, Families and Education said: “Whilst we are disappointed to receive this judgment, we accept the findings and are sorry we have previously fallen short in meeting our duties to these children, but we remain committed to improving our services.

“Like many other local authorities facing a lack of places for children and young people with SEND, we hear first-hand the impact this is having on them and their families and know more must be done to support them. That’s why we have been prioritising these issues with work well under way on an action plan that will see a significant increase in SEND places. We are absolutely committed to making this happen, however we know this change can’t all happen overnight.”

The council also highlighted that several new provision schemes have been created or are now under way since late last year in order to address such issues as this.

Harry Rodd