FOI requests to 20 councils found more than half did not prosecute single letting agent over four-year period, landlords group claims

Local authorities are failing in their duty to prosecute rogue letting agents, the National Landlords Association has claimed after its research found that more than half of 20 councils did not prosecute a single letting agent in the four-year period from 2014/15 to 2017/18.

In a freedom of information request, the NLA discovered that 53% of the 20 local authorities did not prosecute any letting agents. A further 32% prosecuted three or fewer. Liverpool City Council was an outlier, prosecuting 13 letting agents.

Of the 20 councils questioned, 13 had already introduced landlord licensing schemes.

The NLA said some letting agents made unauthorised alterations to a landlord’s property, leading to a breakdown of trust between the tenant and the landlord.

“Also, they sometimes let out a landlord’s property to multiple tenants, effectively creating an illegal ‘house in multiple occupation’ (HMO). Given that the licensing laws on an HMO are stricter than those for a single occupancy property, this can leave the landlord liable to fines of up to £30,000 or even criminal charges,” the NLA claimed.

Richard Lambert, CEO of the NLA, said: “It is clear that too many local authorities to failing in their duty to prosecute rogue letting agents. These bad ones can really poison the relationship between landlords and tenants. We want to see local authorities take much firmer action.

“We were shocked to find that so few letting agents are being prosecuted by local authorities. While many local authorities have introduced licensing schemes to crack down on rogue landlords, they seem to be allowing letting agents to get off scot-free. This must stop.

“In the meantime, landlords should make sure their chosen agent is reputable and is a member of a client money protection scheme that will safeguard their assets — rental money, deposit or other funds — if they misappropriate them or go bust.”