Care watchdog settles legal action brought by former deputy chief executive

The Care Quality Commission has settled legal proceedings brought against it by its former deputy chief executive, Jill Finney.

The case stemmed from the publication on 19 June 2013 of a report into the CQC’s regulation of the University Hospital Morecambe Bay NHS Foundation Trust (UHMB), produced by Grant Thornton LLP.

In a joint statement, the two parties said: “The CQC had previously committed itself to publishing Grant Thornton’s report, which came to the conclusion that Ms Finney may have been party to a ‘cover up’ of a report into the CQC’s regulation and oversight of UHMB, something she and others have always emphatically denied.

“From the interview stage, Ms Finney and others were highly critical of Grant Thornton’s fairness and processes including their interviewing, note-taking and record-keeping techniques. She complains that she was not even given advance notice of the allegations to be levelled at her in the interview.”

The CQC said it deeply regretted its decision, taken on legal advice, to withhold the names of individuals in the report, as promised to Ms Finney and others. The regulator then had to reverse that decision after names, including Ms Finney’s, appeared in the media as a result of speculation by journalists.

“The consequences for Ms Finney were aggravated by the fact that some of the national media wrongly portrayed the internal report as being about maternity deaths at UHMB,” the joint statement said.

“Further, due to confusion caused by an IT failure, the CQC failed to inform Ms Finney that her name had been released until 18 hours later, by which time she had been summarily dismissed from her then employment.”

The statement said the CQC had accepted that Finney was thereby disadvantaged in protecting her reputation and giving her public defence to an allegation which she had always denied. She had suffered considerable distress, it added.

“The CQC wishes to take this opportunity to apologise to her and is happy to repeat what its chief executive Mr Behan wrote to her at the time of her departure in February 2013: ‘you have been a rock of stability in CQC leading with passion, energy and dedication. You have given much, and people have testified to this.’”

Finney launched her legal action in January 2014. This comprised a libel action in respect of the Grant Thornton report; and a claim for damage to her reputation resulting from the manner in which her name was released into the public domain. The total damages sought were £1.5m.

Following the settlement, the CQC’s Behan said: ““Parties to high value litigation are encouraged to consider confidential mediation at an early stage before legal costs escalate for both sides. As a result of successful mediation, CQC has this afternoon issued a statement jointly agreed with Ms Finney.

“In addition, CQC has paid Ms Finney £60,000 in damages reflective of those matters set out in the statement, specifically the manner in which her name was released. This represents a full and final settlement with Ms Finney over all aspects of her claim. CQC has also made a contribution to Ms Finney’s legal costs.”